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Walk In Hours

Walk-In Hours are available by appointment from 10 AM - 2 PM Monday through Friday, except on major US holidays. Walk-in appointments must abide by the rules set forth by the CDC and the State of Illinois, social distancing and wearing face masks are mandatory. We are not accepting any in-person returns during the COVID-19 pandemic, all returns must be made via our online return process.

If you would like to schedule an in person pick-up for your order, please contact us to arrange a pickup between 10 AM - 2 PM Monday through Friday, except on major US holidays. Once you've confirmed an appointment, please arrive at your scheduled time. Upon arriving, please call us, while remaining in your vehicle. Our staff will bring your order to you and deliver it to you while maintaining no-contact.

For any questions, comments, or concerns, please email us at support@shopbvv.com, and thank you for your understanding during this time.